Racing Force USA Inc. - Return Policy - Return Merchandise Authorization, Product Returns, Order Returns, Customer Returns, Ecommerce Returns, Return of Goods

RETURNS:
To receive a full refund or exchange of your purchase price, items must be returned within 30 days of delivery directly from Racing Force USA. All items must be returned in brand new, sellable condition and in the original packaging. Items cannot be returned or exchanged after 30 days from delivery date.

Merchandise not in the current product line or current FIA/Snell/SFI certification standard will not be accepted. A return authorization number must be issued before we will accept any returns. Items received without an approved authorization number are subject to be returned to sender at their expense.

All approved returns or size exchanges must be sent to Racing Force in the original undamaged packaging, otherwise they are subject to a $15.00 fee to cover the labor and cost to repackage the item.

RETURN POLICY CRITERIA:
- A copy of the approved RMA and any specific repair instructions must be included in the box. The approved RMA number should be clearly referenced on the shipping box. If no RMA number is listed, Racing Force Group reserves the right to return the package to the sender.
- Helmets sent in for repair should be completely dry of any moisture, including perspiration and/or rain.
- Helmets should be free of debris beyond normal usage and packaged in a helmet bag (if available). We recommend cleaning the helmet before being sent in for repair.
- All helmets sent in for repair will be evaluated for safety before any returns can be completed. If Racing Force Group determines the helmet is not safe for use, customers will be notified to determine next steps.
- Customer will be notified of any charges for parts and labor to secure payment before proceeding with repairs.
- Racing Force Group reserves the right to decline the repair of helmets and safety equipment for any reason, including, but not limited to, expired homologation dates, parts no longer being available to complete the repair, customer has made unapproved modifications to the item, and/or the item shows signs of no longer being safe to use in competition.